We’ve had a busy year: we’ve expanded our service coverage to be able to provide high speed internet to customers in the northern Brown road area of Inyokern, we’ve more than doubled the number of customers, and we’ve implemented a secondary upstream line so in the case of a fiber cut on our main line we can fail over to our backup line. We are very proud of these updates and would like to share our plans for the future.
Ridgecrest is a very important area for us, we all live here. We wanted more choices for quality internet, which is why we started this company in the first place. Our next expansion will be to cover greater Ridgecrest. We have plans for the infrastructure and are currently in talks with our potential sites. Unfortunately there is a global chip shortage which will delay the delivering of the equipment we need, but we are committed to expanding in Ridgecrest as soon as we can.
Many of you have signed up for our waitlist many months back and are put on our backlog because we haven’t been able to serve your area, and we realize that we haven’t reached out to you to even tell you that. We are sorry for the lack of communication. We are working on implementing a system to communicate more clearly to our waitlisters so they have a better idea of when to expect service. In the meantime we are going to send an email out to all our remaining waitlisters to see if you would still like to sign up for our internet service and to see if we still have the most current address and phone number for you. If we don’t hear back from you we will assume you no longer want service and will remove you from the list.
